Here are a few smaller, but still important new enhancements:
- Integration Auth Email Notifications: For opted-in users, we will now send an email to all users with a role of Member and above if their Google Ads, Microsoft Ads, or Facebook Ads Connect Apps have an authentication issue.
- Blocked Numbers Tool: You can now omit anonymous, restricted, and unknown caller IDs in the UI and in reports with Blocked Numbers tool. Find it: “Settings” icon in the lower left of the platform >“Tools” section.
- Easier Number Management: You can now more easily manage numbers across Destinations with the new “Export” option which generates a report of all ignored, discovered, and active numbers for any campaign. Try it: Campaigns>Manage Campaigns>Campaign>Destinations>Export button.
- Canadian Postal Code Capture: For customers in some packages, the Invoca IVR now features a new Beta feature within the “Ask for number input” node titled “Canadian Postal Code: Speech Recognition Only.” This question type allows callers to verbally provide a Canadian postal code that will then be saved as a Marketing Data field.
