cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
4386members
1425posts
swatkins
Employee
Employee

Call Routing Transparency.png

Ever wonder why a caller hung up or what their IVR path was prior to being connected to a live person? This new feature in the Call Detail page displays the IVR path of each call, including complex routing like webhook routing, ring groups, etc.