I have a cuid, how do I filter the calls report to find this call for me?
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02-07-2024 01:00 PM
I have a cuid for a call to listen to. I go to reports --> Calls and then what filter do I use to search by cuid?
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02-08-2024 04:51 PM
Hi @cpastula "CUID" sounds like a custom marketing data field unique to your account. Below are two ways to filter calls by CUID. Also, linking our reporting overview guide.
Option 1:
- Navigate to your marketing dictionary to find the Friendly name associated with this field. Make note of the Friendly Name.
- Go to the Calls report.
- Drill down into "Edit Columns" and choose the Friendly name corresponding to "CUID".
- Select "Done".
- Search for the column in reporting.
Option 2:
- Navigate to your marketing dictionary to find the Friendly name associated with this field. Make note of the Friendly Name.
- Go to the Calls report.
- Click on the Blue Plus (+) icon beside the date filter.
- Search for the Friendly name corresponding to "CUID".
- Click "Apply".
