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How to reauthenticate Invoca-Salesforce integration?

MaheshHonor
Contributor Level 1

The Tasks are being assigned to the user who authenticated the integration and it's causing confusion. So we'd like to reauthenticate it as a integration user to avoid any confusion.
Please help us with the steps to reauthenticate the integration.

2 REPLIES 2

taniarod99
Employee
Employee

Hi @MaheshHonor

It looks like the team just need to de-authenticate the Integration within Invoca, within the tile, and then re-authenticate with the appropriate user. I am the CSM that is currently working with your team on the Salesforce Integration so I would suggest you loop in Matt Moore to any of your questions as we are actively working with him on your current Salesforce Integration.

Best
Tania

Hi Tania,

I don't see an option to de-authenticate the integration on the Salesforce tile. All I see is "de-activate this integration". Please confirm if you mean "de-activate this integration"? Please see attached screenshot for reference. Also, please help me loop in Matt Moore and Buck Antestenis to this conversation.

Thanks,
Mahesh