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Case Created 5 days ago to no avail

Vicki
Contributor Level 1

Checking on Case and what the hold-up is for 5 true 800 numbers??? I really need these today I posted the case 5 days ago!

1 REPLY 1

maria_ogneva
Community Manager
Community Manager

Hi Vicki, thank you for taking the time to report this. I have looked into this, and looks like due to a glitch, the comment in your case didn't send properly. My apologies for this. We are taking steps to make sure this doesn't happen again. If you can check your case interface and let me know if you have the info you need, that would be super helpful. If not, we will escalate internally. Thank you!