Contents
General Overview
Getting Started
Admin Setup and Enrollment
Agents Voice ID Enrollment and Experience
Go Live and Manage Usage
Important Best Practices
Gener...
Symptoms The number on a website is not swapping, but when running Invoca.PNAPI.display(), we see "success". Resolution The ringpool may have run out of numbers available. Try increasing a...
Question Variations What is the maximum character limit I can add in the "Check a condition" field in the call treatment? Applies To Call Treatment, IVR, Campaign Answer The maximum character limit i...
Applies To Bulk updating promo numbers Procedure Navigate to Marketing Data Dictionary. In the right corner select the Export button > Applied Marketing Data (excel). Contact your Customer Succ...
Symptoms The number doesn't swap on the mobile page The number does swap on the desktop page If your webpage utilizes "data binding" Running Invoca.PNAPI.run() within the console forces the...
Question Variations When there are multiple lookup tables containing the same custom data, which data will be applied? Applies To Lookup table, Marketing data, Call reports Answer The Lookup table pr...
Question Variations I can see the tag loaded on the website by typing "Invoca" in Console, but when typing "Invoca.PNAPI.run()" in Console, it throws this error. Applies To Invoca Tag, Number S...
Applies To Transactions API Answer The limits for each data point are detailed below: Category Type: string (varchar) Limit: 255 characters Short Text Type: string (varchar) Limit:...
Symptoms Unable to save new signal The following error appears: "Expression syntax error: Only a single value may be specified for signal. Use AND or OR check for multiple values Applies To S...
Question Variations In Fire Fox, it appears that the invoca_session cookie has Max-Age of 100 years. Does it mean that the cookie lasts for 100 years? Applies To invoca_session cookie, Data att...
