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InvocaKnowledge
Community Manager
Community Manager

Symptoms

ISO 8601 date-time format option in the Substitute parameter is not available

Applies To

This solution pertains to custom webhooks within the request body configuration

Resolution

Include one of the following formats. Note that "Call_start_time_PST" is a custom parameter name for this webhook, and the dot notations represent available options.

  1. "Call_start_time_PST": "<call_start_time_webhook_utc.date_time_strftime('%Y-%m-%d')>" - This is expected to yield a string like "2024-02-27."
  2. start_time_utc.date_time_iso8601 - This format should return a string like "2024-02-27T09:36:58+00:00."
  3. start_time_utc.date_time_iso8601_zulu - This format should produce a string like "2024-02-27T09:36:58Z."



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