Symptoms
Unable to send data to StackAdapt through certified Invoca integration.
Applies To
- Webhook
- Marketing Data
- Signals
- Tag
Resolution
Predecessors required from customer:
- Build inbound URLs with the StackAdapt Supply Source ID
- Connect Invoca with technical resource from Stack Adapt
Configuration Process
- Marketing Data Field Update:
- Create a marketing data field that will store the StackAdapt Postback ID.
- Tag Update:
- Open relevant tag and create a new draft
- Configure tag to capture the StackAdapt Postback ID within the newly created marketing data field.
- Test to ensure marketing data field is being populated.
- Push draft tag live.
- Webhook Build:
- Navigate to Integrations > Custom Webhooks within Invoca Network
- Select New Webhook
- Select Post-Call
- Utilize StackAdapt Postback Id within the webhook endpoint url using the format below:
- When passing marketing data fields within the url, the UTM Macro must be included. Example format to reference below:
- &utm_postback={SA_POSTBACK_ID}
- Test
- Complete test calls to ensure data is passing to StackAdapt as expected.
Cause
Invoca does not have a certified integration with StackAdapt.
