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InvocaKnowledge
Community Manager
Community Manager

Symptoms

  • Some but not all of the MS Ads accounts appear under the integration options in Invoca.

Applies To

  • Microsoft Ads

Resolution

To find the accounts that are not appearing in Invoca, you should go to your MS Ads Manager account and access the account summary details. Once you are there, you will see a table that displays all of your sub-accounts, which includes a column that shows the "Owner" of each sub-account. If the accounts that are not appearing in Invoca are not under the same Owner as the ones that do appear, you will need to adjust the account ownership on the subaccount, and then re-integrate your Microsoft Ads.

Cause

The subaccounts are under the same Owner as the one you are attempting to integrate within Invoca.


Additional Information

Invoca for Microsoft Advertising

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