Symptoms
- Real-Time webhook response shows an Invalid ID
- The Invalid ID matches the campaign ID setup in the network
- Previously cloned bundled campaign
Applies To
Resolution
You can fix the setup by editing the round-robin IVR node to include all campaigns designated as bundled destinations. This created the missing and necessary connections between the bundle campaign and each child campaign, allowing the bundle to function correctly. The revision can be discarded, so the original reported campaign should now function as desired.
Or you can create a new bundled campaign instead of cloning an existing one.
Cause
The root cause of this is due to the cloning of a bundled campaign
