Symptoms
- You see the following prompt next to your Ringpool(s)
Applies To
- Salesforce Marketing Cloud Ringpools
Resolution
To access the SFMC settings page, the customer must have already completed the integration/authentication process. They should log in to Invoca, click one of the links below (be sure to use the correct link depending on where their integration is configured), and populate the respective org ID.
For Network-Level Integrations:
https://www.invoca.net/salesforce_marketing_cloud/networks/INVOCA_NETWORK_ID_HERE/ui
For Advertiser-Level Integrations:
https://www.invoca.net/salesforce_marketing_cloud/as/INVOCA_ADVERTISER_ID_HERE/ui
Cause
Due to some changes, you cannot access the ringpool settings via the Salesforce Marketing Cloud application.
