cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
4338members
1417posts
InvocaKnowledge
Community Manager
Community Manager

Symptoms

You see the following error when attempting to activate a pending campaign: undefined method 'empty' for nil:NilClass .

 

Applies To

Campaigns that are in the "paused - pending" status.

Resolution

Ensure that campaign is not archived. Be sure to look at the view with "all campaigns" in the "manage campaigns" section of the platform. The standard default won't show archived campaigns.

Cause

This campaign is archived, and needs to be unarchived. Edits to a campaign cannot be saved in an archived campaign.

Need more help?

Don't see what you are looking for? You can ask the Community or contact support.