A phone number in the aria-label or title attribute doesn't swap.

[InvocaKnowledge]

Symptoms

A phone number in the aria-label and title remains the same instead of being replaced with the Invoca number.

<a href="tel:+1888.123.4567" aria-label="1.888.111.2222" title="call 888.111.2222">
1.888.123.4567
</a>
 

Applies To

Number swap, Invoca Tag

Resolution

Swapping the number in the custom attribute, such as aria-label or title will require a custom code update. Please contact your CSM to engage Invoca Technical Services for assistance with this solution.

Cause

The Invoca Tag targets only the "href" attribute of the <a> tag and its inner text content (i.e., text displaying a phone number) to perform number swapping.

It does not check other custom attributes, such as aria-label, title, or any other attribute, as these are not consistently used for phone numbers.

[CassH]

I am currently dealing with this situation. If you are Javascript savvy, you can add custom code to check elements for title attribute and swap the number yourself. Unfortunately, I haven't found any documentation around the best way to implement it, but they do have documentation on the methods you can override in the custom code section like OnComplete. I do wish the custom code documentation was more explicit about how to access element information. 😞