Question Variations
What is the maximum character limit I can add in the "Check a condition" field in the call treatment?Applies To
Call Treatment, IVR, CampaignAnswer
The maximum character limit is 400. You will run into a error message when trying to add too long texts in the text area for "Check a Condition".If you need to use multiple conditions, an alternative approach is to utilize a signal and the "Signal met" option. Create a signal that evaluates multiple conditions, and then use that signal to check a condition in the IVR. Select "Signal met" for "Add condition" and choose the appropriate signal.
