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InvocaKnowledge
Community Manager
Community Manager

Question Variations

Why can't affiliate reporting users able to see marketing data fields set by the network?


Can Affiliates not see Marketing data in reporting?

Applies To

Reporting, call report, marketing data filed, affiliate reporting users, affiliates, affiliate users.

Answer

Affiliate Reporting users are unable to see any custom data set by the network and are only able to see Invoca only data. This is due to privacy matters and what affiliates have access to. They should only be able to see things like Call Results, Payout conditions, earnings, and other Invoca-only populated data. 


Additional Information

There are workarounds for this, like having select users be filtered reporting users within the network so they can have access to specific fields. 

 

The recommendation from our engineers is to have scheduled reports go out to the affiliate users from Network Super Users.

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