cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
4367members
1423posts
This is a verified product documentation article. For case-based resolutions articles, please reference the Knowledge Base section of Invoca Community.
stevestormoen
Employee
Employee

Logging in to Invoca is tied to your email address. If you're an administrator or Super user in Invoca, follow our guide to managing users in your Invoca account to change the email addresses of other people in your organization. If you need to change the email account that you use for your personal Invoca user account, follow these steps:
 

Adding a new secondary email address to your account

  1. Log in to your Invoca account. Click on your initials in the upper right corner of your window, then select Manage User.
  2. In the Edit User page, under Email, click + Add New.
  3. Enter your new email address. When you're finished, click Save.
  4. You'll receive email from Invoca asking you to confirm your new email address. Once you do, you're all set!

Screen Shot 2022-02-08 at 8.16.54 PM.png 

Deleting an Email Address From Your User Account

  1. Log in to your Invoca account. Click on your initials in the upper right corner of your window, then select Manage User.
  2. In the Edit User page, under Email, find the email address you want to remove and click the grey X to delete it.
  3. Keep in mind that you can only delete an email address if you have another confirmed address in your account.

 

Related:
• Managing users in your Invoca account 
• How to update the time zone of your Invoca reports 
• Basic Knowledge: Notifications 

Need more help?

Don't see what you are looking for? You can ask the Community or contact support.