How to request IdP certificate update

[InvocaKnowledge]

Objective

When an update is made to an IdP certificate, the update needs to be applied to the Invoca network as well for consistency purposes.

Applies To

• SAML
• SSO

Procedure

1. Contact your Customer Success Manager to request the IdP certificate update and provide them the following: 

• Date certificate needs to be updated
• Attachment of New IdP Certificate

*Please note, there is a 3-5 day turn around time to complete the IdP certificate change request.

Additional Information

• An identity provider (IdP) is a service that stores and verifies user identity. IdPs are typically cloud-hosted services, and they often work with single sign-on (SSO) providers to authenticate users.
• How to allow users in your Invoca network to log in via SAML Single Sign-On (SSO)