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Community Manager
Community Manager

Today is my favorite day of the year, the day we get to announce the winners of our annual Invoca Impact Awards. We had the largest number of customer and partner nominations yet, and it was impossibly difficult to choose winners, as there were so many impressive stories!

It was not an easy task choosing the finalists and winners in each category, as each nominee brought something unique and celebration-worthy to the table. But there can only be one winner for each category, and today our celebration culminates with the announcement of our 11 winners! 🏆💥

➡️ You can check out our full announcement on our blog and join the celebration on our LinkedIn post and here in the Invoca Community! 🎊 

Without further ado..  the winners are…..Drumroll please!!! 🥁


Rookie of the Year: Four Seasons Hotels and Resorts.

Huge congratulations to @SaraBeresford and team! 

Shoutout to our finalists COPART, Rentokil Terminix and Home Franchise Concepts


Visionary of the Year: DIRECTV

What an incredible achievement @NesbyIngram @mloovis and team!

A hat tip to other Visionary runners-up Aspen Dental, Banner Health and Moneysolver!


Biggest Business Impact: Renewal by Andersen

Amazing job @tynerwilliams @abalasis925 and team!

Cheers to our incredible runners-up City of Hope, Physicians Mutual Insurance and Rentokil Terminix.


Most Improved Caller Experience: Servpro

Really impressive improvements @jayshinton and team!

Hat tip to our runners-up Christian Brothers Automotive, Insperity and Renewal by Andersen!


Contact Center Innovator of the Year: CHRISTUS Health Plan

Thank you for your innovation and partnership, @she11271 @Mar61024 - and huge congratulations to you and the whole team!

Cheers to our runners-up SCI Shared Resources, Terminix Services and Renewal by Andersen!


Pay Per Call Marketer of the Year: Direct2Market

Huge congrats to Zach and the whole team!

Hat tip to the runners-up: MediaBids and Prospecta Marketing!


Conversation Intelligence Hero of the Year:  Jigna Desai from Aspen Dental / The Aspen Group 

Huge congrats @Jigna and the entire team - and thank you for your generous contributions to the Invoca community of customers!

Thank you for sharing your expertise as well, Amanda, Sherita, Nesby and Ivan! 


Community Hero of the Year: Tim Mogler from Mutual of Omaha

Huge congratulations @Bojibum - and thank you so much for sharing your expertise and all your help and feedback on this Invoca Community space!

Thank you to our runners-up for your contributions, Jigna, Laura and Christina!


Breakthrough partner of the year: Google Cloud 

Huge congratulations to the team!


Partner Collaboration Award: Merkle

Huge congratulations to the team!


Partner Innovation Award: Fullpath 

Huge congratulations to the team!