"Though we’re an eCommerce business, the call-in experience is vital for our brand. It’s our differentiator — it gives us a chance to make a genuine connection with our customers and give them expert grilling advice. Invoca has helped us take the call experience to the next level. It’s now easier than ever for customers to get help from our sales center agents." - Brian Todd at BBQGuys
Read the full BBQGuys case study here!
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