Chris Erckert, Channel Director at BBQGuys
"We were amazed at how hungry our sales center agents were to get feedback from Invoca. They loved that we could listen to calls and help them prepare responses for common issues that customers were h...
Blog Articles
Brian Todd, Sr. Business Analyst at BBQGuys
"Though we’re an eCommerce business, the call-in experience is vital for our brand. It’s our differentiator — it gives us a chance to make a genuine connection with our customers and give them expert ...
