cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
4360members
1422posts
InvocaKnowledge
Community Manager
Community Manager

Symptoms

  • Authentication errors
  • Reauthorization error
 

Applies To

  • Facebook Connect Integration

Resolution

We would recommend that you use the newest Facebook Conversion API.

 

If you still wish to use the Facebook connect app, It's important to note Admin permissions are associated with the authenticated e-mail & need access to both the ad account (user-level access) and the Business Manager account (admin-level access).

Cause

The likely cause of the issues is admin permissions associated with the user.

Additional Information

Invoca for Facebook: Conversions API Installation Guide

Need more help?

Don't see what you are looking for? You can ask the Community or contact support.