Question Variations
When there are multiple lookup tables containing the same custom data, which data will be applied?Applies To
Lookup table, Marketing data, Call reportsAnswer
The Lookup table process navigates through all lookup tables and reports on the last match, sorted alphabetically by the lookup table name, not the file name, if there are matching fields associated with the call.Uploaded files are evaluated in alphabetical order by the table name (not the file name).
To ensure the correct order of processing lookup tables, it is recommended to use alphabetical prefixes as shown below:
