“With Invoca's automated call QA, we can let the machine learning do the work and identify our agents’ strengths and areas for improvement. Rather than searching for the data, we get it at our fingert...
"Invoca gives us a shared set of metrics for our marketing and call center teams. This creates deeper collaboration and helps us better align to make our customers happy." - Tim Mogler at Mutual of Om...
"The Aspen Group was founded on the idea that there is a better model for healthcare that puts consumers in control. The pandemic has led to an even greater focus on proactive healthcare and holistic ...
"We were amazed at how hungry our sales center agents were to get feedback from Invoca. They loved that we could listen to calls and help them prepare responses for common issues that customers were h...
"We want to go beyond just driving phone calls — we want to optimize our marketing to drive meaningful conversations. And Invoca has the tools to help us do that." - Collin Jarman at Mercury Healthcar...
"Not only was Invoca the only provider that could handle our call volumes — it was clear to us from the beginning that they were the market leader." - Jason Hazlewood at Infinity Sales Group Read the...
