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Blog Articles

Chris Erckert, Channel Director at BBQGuys

"We were amazed at how hungry our sales center agents were to get feedback from Invoca. They loved that we could listen to calls and help them prepare responses for common issues that customers were h...

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Jason Hazlewood, Marketing Lead at Infinity Sales Group

"Not only was Invoca the only provider that could handle our call volumes — it was clear to us from the beginning that they were the market leader." - Jason Hazlewood at Infinity Sales Group Read the...

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Mark Loovis, Director of Marketing Technology at DIRECTV

"Invoca has become a critical part of our tech stack. It’s given us full visibility into the call channel and significantly reduced our cost per acquisition. And we’re just scratching the surface of w...

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Brian Todd, Sr. Business Analyst at BBQGuys

"Though we’re an eCommerce business, the call-in experience is vital for our brand. It’s our differentiator — it gives us a chance to make a genuine connection with our customers and give them expert ...

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