Chris Erckert, Channel Director at BBQGuys
"We were amazed at how hungry our sales center agents were to get feedback from Invoca. They loved that we could listen to calls and help them prepare responses for common issues that customers were h...
Blog Articles
Lee Mathis, Technology Manager at Windstream
"Invoca gave us the opportunity to listen to 100% of calls, that was the opportunity that we were trying to solve for versus just having one to 2% scored. Secondly, it gives us the opportunity to se...
