Hi @Jfrazier . Excellent question! Pooling Overflow calls do not have any attribution, including the Google identifiers such as a gclid that is required for systems like SA360 and Google Ads. As a result, Pooling Overflow calls would not be useful in...
Great question! The good news is Invoca can transcribe calls and capture Signal insights in Spanish and French in addition to English. Here is some information on how to set it up: https://community.invoca.com/t5/conversation-analytics/how-to-capture...
