It’s really fun when we think about cool things we have done together. Check out this fun infographic with some of the highlights from 2023. Thank you to all of you who contributed answers, asked questions, participated in user groups and read lots of information that hopefully helped you in your journey with Invoca.
Best of: Peer-to-Peer Discussions
Here are some things you have shared with your peers that got the most engagement. They span the gamut from cute pets to dashboards:
- Call the Pup-arazzi!
- Look-up Table Success
- Share your high-intent caller tips
- Share your dashboard tips
- Sizzle for a cause
Huge thank you to all of you who contributed, and especially to our top contributors:
@RenzClark @laura_chase @cassandra713 @Bojibum @AnnArm @Kara @Jigna @Christina_Pfaff @BrianReuss @markdavidbecker
Best of: Your Favorite New Features
This year, we have started announcing all of our new features in the Invoca Community. Here are some of the ones that were the most popular with you:
- Getting Started with Smart Alerts
- Spotlight : Agent Voice ID
- Introducing Invoca PreSense
- Google Ads Integrated at Both Network and Profile Level
- Invoca Labs: Topic Explorer
- Invoca Labs: Topic GPT Call Analysis
- Beta: Introducing Signal AI Studio!
Best of: User Groups
Almost 300 of you attended a user group this year. We led a few, with topics spanning Signals, Invoca for Contact Center, Invoca for Multiple Locations Customers, and across vertical industries like Healthcare. Here are some of our favorite ones:
- Our very first Signal user group
- Using Signals to improve caller experience and maximize conversions
- Leveraging Signals for marketing optimization
- Optimizing phone interactions with AI-Powered Signals
- Optimizing Google Ads with Invoca Signals
- Invoca for Multi Location Businesses
- Invoca for Contact Center
Celebrating Our Brilliant Customers and Partners [YOU!]:
And of course, we recognized the winners of the annual Invoca Impact Awards and our Conversation Intelligence Heroes. Please join us in celebrating your peers’ achievements and thought leadership in Conversation Intelligence!
We will see you in the Invoca Community!
- The Invoca Team
