While building a call treatment for your Invoca campaign, instead of sending your phone calls to a single destination, you can instead route them to a group of phone numbers — also known as a ring group. You can then set up Invoca to prioritize and distribute calls to the numbers in that group however you'd like. If the first destination Invoca sends your call to doesn't answer the phone, we'll move on to the next number, and on through your list.
Here are a few situations where you might want to use this call treatment node:
Here's how to use it:
That's it! You've just set up your call treatment to forward to a group of numbers. Be sure to return to our guide How to understand, build, and edit a call treatment for your Invoca campaign to finish off your other call treatment nodes and test it to your heart's content. And when you're ready, go live!