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vestomatic by Contributor Level 1

New vs Existing client calls

We have an IVR that asks users to select 1 for New clients & 2 for existing.  Invoca picks this selection up in the recording.  Does anyone have thoughts on a way to attempt to group calls into new vs existing?

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sparente by Contributor Level 1

Live Call Stats Tiles Configuration

Configuring the live call stats tiles is a horrible experience. I’ve tried this on Edge and also Chrome. Clicking in the value box and trying to type in something is virtually impossible. It lets me get 2 or 3 characters in before it starts to load a...

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KD by Contributor Level 1

Resolved! How does this work?

Hi,  I'm new here and just trying to figure this all out. How does the pay per call work? I've created the account but what do I need to do next?

Solved
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