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Forum Posts

maria_ogneva by Community Manager

Welcome to the Invoca Community!

We created this space as a helpful resources to anyone trying to learn more about Invoca and Conversation Intelligence. We hope you enjoy being here and find the resources and connections you find here valuable. To start, please introduce yourself! S...

  • 709 Views
  • 7 replies
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Zhendrix by Employee

Invoca for Automotive at NADA!

Invoca has made a big splash into the Automotive vertical! The automotive vertical has unique needs and clients ranging from OEMs like Subaru, Nissan, and Toyota to individual dealers and dealer groups like AutoNation. Additionally, Invoca supports m...

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  • 1 replies
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maria_ogneva by Community Manager

1000+ Members Strong

Today we celebrate the Invoca Community reaching 1,000 (and some) members. This is a huge milestone for our pretty new community, and we are so grateful that you choose to come here and find value in our resources. Thank you, Invoca Community!

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  • 64 Views
  • 0 replies
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Nina_Andres by Community Manager

Celebrating Halloween with our fa-BOO-lous customers!

It’s OFFICIALLY Halloween season and Invoca is SCARY EXCITED about celebrating with our fa-BOO-lous customers! Spirit of Children is a non-profit that brings fun and funding to local children’s hospitals through monetary donations and hosting Hallowe...

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  • 442 Views
  • 9 replies
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Mperalta by Contributor Level 1

Resolved! Reporting

Hello, Is there a way to pull a report that shows the answer rate?   Thank you,Michelle 

  • 221 Views
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lprust by Contributor Level 1

Custom Reporting Issue

Built a custom summary and some calls keep defaulting to a dash instead of the promo number description. Additionally some of the numbers are splitting off and creating new promo numbers on their own. For example "Station #1" now shows as "Station #1...

  • 156 Views
  • 1 replies
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Nina_Andres by Community Manager

National Dog Day - Vanity Fur

CALLING ALL DOG PARENTS! August 26th is National Dog Day and Invoca is excited to release our 2nd annual VANITY FUR digital magazine! In exchange for a photo of your precious pooch and a short bio (some of their favorite activities/foods/ways to be ...

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  • 2560 Views
  • 31 replies
  • 5 kudos
maria_ogneva by Community Manager

Scheduled downtime tonight

Hello Community! We will be taking down the community today / tonight to do some scheduled maintenance. It will start at 3:30 PM Pacific / 6:30 Eastern tonight and will last for a couple of hours. During that time, you can still file a support case b...

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  • 1 replies
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Jeremy_N by Contributor Level 1

Resolved! Anyone Miss the Heat Maps?

Boy do I miss the heat maps of unanswered calls. Anyone else?  Invoca, is this on the roadmap to bring over from Dialogtech? 

  • 560 Views
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Nina_Andres by Community Manager

Invoca is Chopping it like it’s HOT!

July is National Grilling Month and Invoca is celebrating all self-proclaimed grill masters!  Reply to this thread or email me at nandres@invoca.com with either a picture of one of your favorite grill creations, your favorite recipe, or both!  In exc...

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  • 2 replies
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maria_ogneva by Community Manager

Community feedback!

Hi everyone! Welcome to the Invoca Community. It's a brand new space, and we built it based on feedback that many customers have shared with us. We would love to keep improving and evolving it to meet your needs. Is there something that you would lik...

  • 211 Views
  • 0 replies
  • 3 kudos
maria_ogneva by Community Manager

Welcome to the Invoca Community!

We created this space as a helpful resources to anyone trying to learn more about Invoca and Conversation Intelligence. We hope you enjoy being here and find the resources and connections you find here valuable. To start, please introduce yourself! S...

  • 709 Views
  • 7 replies
  • 5 kudos