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Forum Posts

maria_ogneva by Community Manager

Welcome to the Invoca Community!

We created this space as a helpful resources to anyone trying to learn more about Invoca and Conversation Intelligence. We hope you enjoy being here and find the resources and connections you find here valuable. To start, please introduce yourself! S...

  • 370 Views
  • 7 replies
  • 5 kudos
Mperalta by Contributor Level 1

Resolved! Reporting

Hello, Is there a way to pull a report that shows the answer rate?   Thank you,Michelle 

  • 64 Views
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lprust by Contributor Level 1

Custom Reporting Issue

Built a custom summary and some calls keep defaulting to a dash instead of the promo number description. Additionally some of the numbers are splitting off and creating new promo numbers on their own. For example "Station #1" now shows as "Station #1...

  • 62 Views
  • 1 replies
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Nina_Andres by Lead Moderator

National Dog Day - Vanity Fur

CALLING ALL DOG PARENTS! August 26th is National Dog Day and Invoca is excited to release our 2nd annual VANITY FUR digital magazine! In exchange for a photo of your precious pooch and a short bio (some of their favorite activities/foods/ways to be ...

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  • 1042 Views
  • 31 replies
  • 5 kudos
maria_ogneva by Community Manager

Scheduled downtime tonight

Hello Community! We will be taking down the community today / tonight to do some scheduled maintenance. It will start at 3:30 PM Pacific / 6:30 Eastern tonight and will last for a couple of hours. During that time, you can still file a support case b...

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  • 103 Views
  • 1 replies
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Jeremy_N by Contributor Level 1

Resolved! Anyone Miss the Heat Maps?

Boy do I miss the heat maps of unanswered calls. Anyone else?  Invoca, is this on the roadmap to bring over from Dialogtech? 

  • 319 Views
  • 4 replies
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Nina_Andres by Lead Moderator

Invoca is Chopping it like it’s HOT!

July is National Grilling Month and Invoca is celebrating all self-proclaimed grill masters!  Reply to this thread or email me at nandres@invoca.com with either a picture of one of your favorite grill creations, your favorite recipe, or both!  In exc...

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  • 218 Views
  • 2 replies
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maria_ogneva by Community Manager

Community feedback!

Hi everyone! Welcome to the Invoca Community. It's a brand new space, and we built it based on feedback that many customers have shared with us. We would love to keep improving and evolving it to meet your needs. Is there something that you would lik...

  • 116 Views
  • 0 replies
  • 3 kudos
maria_ogneva by Community Manager

Welcome to the Invoca Community!

We created this space as a helpful resources to anyone trying to learn more about Invoca and Conversation Intelligence. We hope you enjoy being here and find the resources and connections you find here valuable. To start, please introduce yourself! S...

  • 370 Views
  • 7 replies
  • 5 kudos